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Refund and Return Policy

This Refund and Return Policy applies to all digital products purchased through Raddito.net (the “website”), a website owned and operated by Raddito Agency (“we,” “us,” or “our”). As our products are digital and delivered electronically, physical returns are not applicable. All refunds are processed in accordance with this policy and applicable consumer laws.

Last Updated: January 1, 2026

1. Eligibility for Refunds

1.1 Defective or Not as Described Products

You are eligible for a full refund if:

  • The digital product is defective, corrupted, or does not function as described on the product page.
  • The issue is reported within 7 days of purchase.
  • The product has not been downloaded or accessed beyond initial inspection.

1.2 Non-Defective Product Returns (e.g., Change of Mind)

We do not offer refunds for:

  • Change of mind.
  • Failure to review product compatibility or system requirements.
  • No longer needing the product.

However, if the product remains unused (i.e., not downloaded or accessed), you may be eligible for store credit at our discretion. Requests must be made within 7 days of purchase.

1.3 Wrong Item Delivered

If you receive a digital product different from what you ordered, contact us within 7 days for a full refund or replacement.

2. Refund Process

To request a refund or store credit:

  1. Email us at [email protected] with your order number, product details, and reason for the request.
  2. For defective products, include a description of the issue (e.g., error messages, screenshots).
  3. We will review your request within 15 business days and notify you of the outcome.

Refunds are issued to the original payment method within 30 business days of approval. Store credit, if applicable, is issued as a unique code via email.

3. Digital Product Specifics

As our products are digital, delivery occurs instantly upon purchase via download links or account access. Once a product is downloaded or accessed, it is considered used, and refunds are limited to defective cases only, unless otherwise stated.

4. Consumer Law Compliance

For customers in the EU/UK, you may have statutory rights to a 14-day cancellation period under consumer protection laws. However, by purchasing and downloading a digital product, you expressly consent to immediate delivery and waive this right upon download, as permitted under applicable regulations.

5. Return Shipping

As our products are digital, no physical shipping is involved, and no return shipping costs apply.

6. Exceptions and Discretionary Cases

In rare cases, we may offer store credit or partial refunds for non-defective issues (e.g., compatibility mismatches identified within 7 days) at our sole discretion. Contact [email protected] to discuss your situation.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

US Address: Saint Paul, Minnesota, United States

BD Address: 761 Commerce College Road, Mogoltuli, Chattogram, Bangladesh