Refund and Return Policy

Thank you for shopping at Raddito.net (the “website”), a website owned and operated by Raddito, LLC (“we,” “us,” or “our”). We strive to provide high-quality digital products and ensure your satisfaction. However, due to the nature of digital goods, we have specific policies regarding refunds and returns. Please read this Refund and Return Policy carefully before making a purchase.

Last Updated: March 20, 2025

1. Digital Products

Our products, including customizable templates and UI kits, are delivered digitally via download links. Since these products cannot be physically returned, we have the following refund policy in place.

2. Refund Eligibility

2.1 Refund Conditions

We offer refunds only under the following circumstances:

  • The product is defective or not as described on the Website.
  • You have not downloaded or accessed the product.

2.2 Non-Refundable Situations

Refunds will not be provided in the following cases:

  • You changed your mind or no longer need the product.
  • You did not read the product description or compatibility requirements before purchasing.
  • You are unable to use the product due to technical issues unrelated to the product itself (e.g., compatibility with third-party tools or platforms).

3. How to Request a Refund

To request a refund, follow these steps:

  1. Contact us within 7 days of your purchase.
  2. Provide your order details, including the order number and product name.
  3. Explain the reason for your refund request and provide any relevant evidence (e.g., screenshots or descriptions of the issue).

We will review your request and respond within 15 business days. If your refund is approved, we will process it using the original payment method.

4. Refund Processing

  • Approved refunds will be processed within 30 business days.
  • Refunds may take additional time to appear in your account, depending on your payment provider.

5. License Termination

If a refund is issued, your license to use the product will be terminated immediately. You must delete all copies of the product from your devices and cease using it in any projects.

6. Contact Us

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

Email: Support@raddito.com
US Address: Saint Paul, Minnesota, United States
BD Address: 761 Commerce College Road, Mogoltuli, Chattogram, Bangladesh